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Privacy Policy

A legal disclaimer

Care Compliance NI is committed to protecting your privacy and handling your personal data in a transparent, secure, and lawful way. This Privacy Policy explains what information we collect, how we use it, and your rights under UK GDPR and the Data Protection Act 2018.

Privacy Policy - the basics

1. Who We Are

Care Compliance NI provides consultancy, auditing, and compliance support services to healthcare providers across Northern Ireland.

2. What Personal Data We Collect

We may collect and process the following types of personal data:
 

Information you provide directly

  • Name

  • Email address

  • Phone number

  • Business/organisation details

  • Enquiry or message content (via contact forms)

  • Booking or consultation information


Information collected automatically

  • IP address

  • Device and browser type

  • Pages visited and time spent on the site

  • Cookies and analytics data (e.g., Wix Analytics, Google Analytics)


Information from third‑party integrations

  • Social media plugins

  • Embedded content (e.g., maps, videos)

  • Wix apps or forms
     

3. How We Use Your Personal Data

We use your information to:

  • Respond to enquiries and provide requested services

  • Manage bookings, consultations, and client communication

  • Improve website performance and user experience

  • Maintain security and prevent fraud

  • Comply with legal and regulatory obligations
     

We only process personal data when we have a lawful basis, such as consent, legitimate interest, contractual necessity, or legal obligation.
 

4. Cookies & Tracking Technologies

Our website uses cookies to:

  • Enable essential site functionality

  • Analyse website traffic and performance

  • Improve user experience

  • Support embedded third‑party services
     

You can manage or disable cookies through your browser settings. A full cookie breakdown is available in our Cookie Policy.
 

5. How We Share Your Data

We may share your data with:

  • Wix (our website hosting provider)

  • Email or communication platforms

  • Analytics providers (e.g., Google Analytics)

  • Professional partners assisting with service delivery

We never sell your personal data.
 

All third‑party providers are required to comply with UK GDPR.
 

6. Data Storage & Security

We take appropriate technical and organisational measures to protect your data, including:

  • Secure hosting via Wix

  • Encrypted connections (HTTPS)

  • Access controls and authentication

  • Regular security reviews

Data is stored within the UK or EEA where possible. If transferred internationally, appropriate safeguards are applied.
 

7. How Long We Keep Your Data

We retain personal data only as long as necessary for:

  • Service delivery

  • Legal or regulatory requirements

  • Business record‑keeping

You may request deletion at any time (see Section 8).
 

8. Your Rights Under UK GDPR

You have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion (“right to be forgotten”)

  • Object to processing

  • Request data portability

  • Withdraw consent at any time

To exercise your rights, contact us.
 

9. Links to Other Websites

Our website may contain links to external sites. We are not responsible for their privacy practices or content.
 

10. Changes to This Privacy Policy

We may update this policy periodically. The latest version will always be available on this page.
 

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